Among those who preceded Jean Gagnepain, Marx was the only one who really emphasized this reality, Marx who, as you know, history was not the fact of the historian "professional" (the historian of France, of Art, will the Literature, etc..), but the historian who we all are. What had he seen at the bottom of Marx? A theory of man, and was defined as the man in him, by history, it was necessary to also treat the most scientific way possible, developing a historical materialism. Only then, in the same way that semiology and semiotics, he played a trick on Saussure and ridicule the structuralism (including Levi-Strauss) which became a new idealism, Feuerbach and Engels also played the same trick Marx's historical materialism swinging, much as they could, about what was soon called pervasive materialism, ie, the "dialectical materialism" (Same as Marx, old and tired, eventually giving up), and that was good for the whole evolution of the cosmos! Put another way, the "dialectical materialism", making the dialectic process and culture (ie man), and by nature, we arrive at integral materialism. Briefly, the "dialectical materialism" overwhelmed Marx, just as overwhelmed Saussure's structuralism. In conclusion, I would like to say a word my relationship with Jean Gagnepain.

In general, I would say that the Master is not that we respect, or with whom we have broken: we live it. Put another way, they never respect the teacher as a sign of respect for death. When I talk about Jean Gagnepain, I do exist. But where am I? At the limit, it does not matter. That does not mean that the memory of Jean Gagnepain is not, itself, worthy of the respect we owe to human genius, but we can serve, or to me personally, or you, for an intermediary, that the extent to which the digest, where we do our work. No question, in these circumstances, the fact to stop a teacher at the time of the story and it would be beautiful and good "annihilate" to imitate Sartre. He added that the Master if Master (which no longer exists in France a long time) has nothing to do with the teacher, but on the contrary! Take into account the Master Albert in the Middle Ages when the Master Albert scolded Sorbonne, he took his things and went and left her, that is staying at the place that gave its name in Paris: the Place Maubert. He settled there and taught courses in the open, and all his followers.

He had charisma, drawing the attention of the crowds, he thought, and made it freely. Well, Jean Gagnepain, if you want to see it this way, Albert is the Master of Science of Man. Under these conditions include that his thought might annoy, or outrage, especially to the university environment. As if this thought, I will try to convey (if you "we" do the honor of "follow") the invitation to reflect.

Customer Service

Customer Service is imperative. Do not you love when you call a company and that rather than suspense, leaving to listen to their latest on-hold, recorded sales pitch, over and over again. Do you think that the normal business practice for an employee of a retail store to ask him to “wait a minute” while they disappeared into the back of the store for ten, fifteen, thirty minutes or more? People do things on the phone they would never do in person. It is a bad deal in any way to leave a client without at least hung back to let the customer know how much longer they will have. 2) How rude to a customer. As the saying goes, even if the customer is wrong, the customer is always right. There is never any reason to get rude to a customer. If a customer gets rude with you, to blow off steam and remember that their behavior is not an attack on his person. Always keep in mind that while you remain calm and in control, you can go to the reason behind the customer anger. 3) Ignoring a problem. Ignoring the customer’s problem will not disappear. The same is true of the fixes work for the company but not for the customer. Some clients have problems with a service or product that does not fit neatly into any category. These are problems that need special attention, not standard responses. Too many companies ignore this and try to use the “one size fits all” method of resolving complaints.

Companies need to realize that its policy should be adjusted to customer needs, not vice versa. 4) Making the leap from customers through hoops for a refund or exchange. I recently had to return a product to a national bookstore chain. Before the clerk refunded me, asked me all sorts of personal information. I refused to give this information. I explained that I had not given this information when I made the original purchase and not see the purpose of giving out to get my money refunded. After 15 minutes and visit the store manager, who finally relented and gave me my refund. The waiting time in line, plus the time to get my refund, adding up to 20 minutes. The company lost 20 minutes of time from a client, all in the effort to obtain information. If you have time to ignore your customer to put together a marketing profile that is defeating his long-term goal of marketing, which is to maintain a satisfied customer base that makes repeat purchases.

Stock Marcket

The stock market recovery and housing market hurts the dollar. The U.S. currency yesterday continued its correctness, since the recovery of the stock market with the economic literature that ended up exceeding expectations, led to several investors to invest in higher-risk currencies. The EUR / USD came under pressure during the day of Japan and Europe, and handed over most of the day. However, the pair failed to break the support level of 1.3200 area and then reversed its trend. The appreciation of the pair came to pass when the stock market began to take profits.

The Dow Jones Industrial Average advanced 2.61%. Furthermore, data published in the United States, namely, the Pending Home Sales was able to increase the appetite for risk. The figures were released far outperformed expectations, and some investors sold off dollars accordingly. It is noteworthy that fluctuations probably were exacerbated yesterday, because trading volume was low, especially for the holiday celebrated in Japan. It would be advisable to follow closely the evolution of the Aussie (AUD) and New Zealand Dollar (NZD). For today two key events are expected.

The Institute for Supply Management (ISM) will release the Non-Manufacturing PMI. This indicator is essential for analyzing the economic situation in general. It is estimated that the result will show an improvement over the previous publication. On the other hand, the Fed chairman, Ben Bernanke will give a speech on the economic outlook before the congressional economic committee. Bernanke may emphasize economic improvement, and hence the dollar may fall.